Refund And Exchange Policy

At Beautyfly.Shoponline, we proudly offer 100% original and authentic products.

We only accept exchange requests for products that arrive damaged or incorrect.

To request an exchange:

• Contact us within 4 days of receiving your order.
• Provide a clear unboxing video recorded from the sealed package until the product is fully opened.

Please note:

• We do not accept returns or exchanges due to change of mind or personal preference.
• Opened, used, or damaged products caused after delivery are not eligible for exchange.

For assistance, contact us at:

Email: beautyfly.estore@gmail.com

Instagram: @beautyfly.shoponline